Comments on: Hertz Calls Cops On Customer From Puerto Rico Because He Couldn’t Provide A Passport For The Rental

By: Robert

Robert — Sun, 21 May 2023 21:09:03 +0000

In reply to David Stevenson. Exactly!! Most Americans do not even. K ow where they are or that some countries in Europe do. Not use the Euro LOL 😂

By: Robert

Robert — Sun, 21 May 2023 21:06:49 +0000

In reply to Jouko. That is why they shoot first and ask questions later!!!!!!! No ability to read or listen which is why they like to exert power by force.

By: jsn55

jsn55 — Sun, 21 May 2023 19:47:23 +0000

Why does anyone even rent from Hertz these days? What do they have to do to prove they’re all brain-dead?

By: Robert

Robert — Sun, 21 May 2023 16:17:03 +0000

I hope he sues….the only thing corporate America understands is $$$$

By: Ralton

Ralton — Sun, 21 May 2023 16:13:46 +0000

In my experience it seems that if you rent from an off site location can sometimes be better than the airport locations. I have done this with Hertz several times it was cheaper and a better experience with more personalized customer service.

By: Pizzadude

Pizzadude — Sun, 21 May 2023 15:03:44 +0000

ALL airport employees have this power trip. You can’t argue no matter what. Just a few weeks ago I witnessed a poor woman banned from a flight because she tried to board early. Obviously a language issue, but the gate agents refused to listen. The woman’s pleas for help were treated as ‘unruly behavior’ and as others tried to intervene we were also threatened to be banned from flying.

This gentleman needs to file a civil rights complaint. But better than that, I guarantee that I and thousands more will never risk renting from Hertz or their subsidiaries.

By: jjmpdx

jjmpdx — Sun, 21 May 2023 13:34:32 +0000

US cops tend to be morons and bullies. The customer is lucky that the cop didn’t turn
Off his body cam and shoot him.

By: Jouko

Jouko — Sun, 21 May 2023 12:11:09 +0000

In reply to Skooby. So the situation is even worse than I thought. Thanks for this info.

By: Skooby

Skooby — Sun, 21 May 2023 12:00:45 +0000

In reply to jakpott. I still rent with Enterprise. Haven't had any issues over many many years🤞. I would NEVER use Hertz though!

By: Skooby

Skooby — Sun, 21 May 2023 11:58:39 +0000

In reply to Jouko. The majority of Police offers in the USA only need a high school education and many of them only go to a 13 week basic on the job training.

By: jakpott

jakpott — Sun, 21 May 2023 11:49:47 +0000

I haven’t rented a car since the advent of Uber. Who needs the aggravation of renting a car these days when you even can’t trust them to be honest actors?

I used to always have long term rentals for my work but haven’t for a loooong time now.

By: Walter F.

Walter F. — Sun, 21 May 2023 10:40:54 +0000

Reading customer reviews of Hertz rentals is a warning to all potential customers. Poor vehicle maintenance, high prices, improper charges and worst claiming customers stealing cars. Is anyone better?

By: Patrick

Patrick — Sun, 21 May 2023 10:10:14 +0000

Haven’t rented with them in many years, since they tried to charge us for the clutch on a car in Ireland for a car we returned as soon as we looked at it, before leaving the airport. The clutch was burnt up and we got an automatic and had a great trip. Months later they tried to bill us for the clutch saying we had damaged it, and our insurance we purchased was void because of neglect.

We made them reconcile how long the car was rented, like 10 minutes. It took months of fighting with them until they finally said it was an error. Never again with them.

By: Opie's Dad

Opie's Dad — Sun, 21 May 2023 09:34:47 +0000

It’s not just Hertz. ALL of these US companies (Hertz/Thrifty & Avis/Budget are the worst offenders) are hiring from the bottom of the barrel. Ignorant, uneducated, unmotivated slugs.

Go to the Hertz counter at a smaller airport and you’ll probably be redirected to the Thrifty counter, and vice-versa. Hertz used to be the ‘Gold Standard’ … no more. They’re the most expensive and yet you’re still forced to interact with the criminally incompetent. Sad …