IHG’s loyalty program went through a refresh in 2022 that included a name change from IHG Rewards to IHG One Rewards and the launch of Milestone Rewards.
One of the Milestone Rewards options is Food & Beverage Rewards, which you should be able to use to offset F&B expenses at participating hotels. Unfortunately, the IT implementation behind these rewards has been delayed, and existing rewards were extended through the end of 2023 (read more here).
You can access IHG’s page for Food & Beverage Rewards here.
READ MORE: IHG One Rewards Rate & Bonus Points Offers
Now, IHG has been able to roll out the functionality of redeeming these F&B Rewards at select brands in the United States and Canada. It is unclear when other brands will join and when the functionality will be rolled to other regions.
Eligible Brands:
- InterContinental
- Kimpton
- Indigo
- voco
- EVEN
- Crowne Plaza
IHG’s Email:
IHG Rewards Wallet:
When you are at any participating hotels where this option is enabled, you need to click REDEEM and apply the certificate toward the eligible expenses.
The pop-up implies that the front desk can help you apply the certificates, but I honestly doubt they have any idea how these work.
Food & Beverage Rewards Milestone Options
The F&B Rewards could be a reasonable option for many of us IF they would be easy to use. But, unfortunately, that has not been the case so far.
IHG One Rewards Refresh & Milestone Rewards Coverage:
IHG One Rewards Food & Beverage Award Delay – Expiry Extended Through December 31, 2023
IHG One Rewards Milestone Rewards “Annual Lounge Membership” Now Valid Through December 31, 2024
IHG Annual Lounge Membership Experience Case: InterContinental Le Grand Paris
IHG Confirmable Suite Upgrade Experience Case: InterContinental Paris Le Grand
IHG One Rewards New Elite Tiers & Benefits Now Live
IHG One Rewards Milestone Rewards Now Live
IHG Launches IHG One Rewards With Breakfast, Suite Upgrades & Lounge Access
InterContinental Hotels Renaming Club Lounges To Prevent Free Access?
IHG One Rewards Upgrade Benefit Clarification
IHG Rewards Refresh: Spire Elite Becomes Diamond & New Silver Tier
IHG Rewards Email About Program Refresh In April 2022
Conclusion
Many of us would have made different Milestone Rewards choices in 2022 had we known that worldwide acceptance of Food & Beverage rewards worldwide is delayed.
There is still no date when we can expect to use these in Europe or Asia.
The refresh has made IHG’s loyalty program competitive with suite upgrade certificates, club lounge access, and hot breakfast for two (suite upgrades and club access are Milestone Rewards options & breakfast is a Diamond benefit).
There is still confusion when some of the benefits are drawn based on the status, while others are based on the number of nights consumed, and you then must make a choice.